We build systems
for nonprofits.

Salesforce, CRM, data warehouse,
business intelligence, and AI solutions.

Salesforce

Salesforce is our primary business application.
For more than a decade, we have built mission-driven, CRM solutions on the Salesforce platform leveraging Sales Cloud, Nonprofit Cloud, Service Cloud and more.

Microsoft

Microsoft Azure and Power BI are powerful data and analytics solutions in our work.
We often leverage Microsoft Azure and the Azure Data Factory suite of tools for data warehousing as an integration layer. Microsoft Power BI provides powerful business intelligence tools.

Tools + Integrations

These are some of the many tools and integrations we support.

Solutions

Data Warehouse

We align + secure data.

We leverage data warehouse technologies to aggregate, store, and access large volumes of historical data. We ensure your data is available without the overhead of active management.

We support the implementation and maintenance of Amazon Web Services, Microsoft Azure, and more for data warehousing.

Business Intelligence (BI)

We help make data actionable.

We leverage Tableau from Salesforce and Microsoft Power BI to visualize trends and empower organizations with the data they need to make informed decisions.

Save staff time, visualize impact, and put your data to good use with business intelligence.

Artificial Intelligence (AI)

AI solutions are powerful when implemented with care.

High-quality data and business intelligence tools are essential for unlocking the full power of AI. We can help you implement these systems to leverage AI effectively.

We will explore the right AI tools for your organization and can provide advanced technical support to ensure they are a good fit.

Salesforce for Nonprofits

We support Salesforce Nonprofit Cloud (NPC) and Nonprofit Success Pack (NPSP).

NPC is the future of Salesforce’s nonprofit technology offering, with a growing suite of solutions purpose-built for the needs of the sector.

NPSP is a powerful, proven platform. We can customize it, integrate it with your existing systems, and provide ongoing support.

Read our latest thoughts on NPC and Nonprofit Success Pack (NPSP) on our blog.

Amazon Web Services (AWS)

Amazon Web Services (AWS) provides an integration layer that connects technology and data.

Amazon Connect

Amazon Connect…

Frequently Asked Questions

Yes. We are nonprofit technology experts.

We are best known for our Salesforce and Microsoft Azure expertise but we can support and optimize most technologies at your organization. A partial list is included above.

We do not co-sell with third-party partners, which allows our team to provide objective recommendations for the best tools to meet your specific needs.

Yes, absolutely.

We are highly experienced in renovating systems with technical debt, data issues, or outdated functionality.

We will help you reimagine your legacy processes to get the most from your current systems.

Yes.

We will explore the right AI tools for your organization and can provide advanced technical support to ensure they are a good fit.

High-quality data and business intelligence tools are essential for unlocking the full power of AI. We can help you implement these systems to leverage AI effectively.

Managed services are the simplest way to begin working with us.

We offer flexible support and maintenance packages to fit the needs of your organization without requiring a long-term contract.

For larger projects, we begin with a Solution Design to outline a clear path forward.

This detailed plan is followed by the implementation and launch of your new solution.

We work with you to develop a scope of work that aligns with your financial plan and timeline.

We understand the budget realities of nonprofits and mission-driven organizations.

We provide time and budget estimates to give you the agency to decide on the best solution for your organization.

Enterprise Expertise,
Small Business Culture

We provide enterprise-level skills and methodology while retaining a small business, relationship-focused approach. Craftsman Technology Group is proudly employee-owned and B Corp Certified. We are committed to the development of our staff, transparency in our governance, and sustained positive impact in our communities.

Connect with us.

• Book a free 1:1 video call with our team
• Review of your current needs + goals
• Overview of our solutions + features

100% Mission-Driven Clients

Our work is with organizations in nonprofit, public, and social enterprise sectors.

100% Salaried Professionals

Our staff is a team of salaried, nonprofit technology professionals.

100% Employee Ownership

Our firm is a small business that has been proudly employee-owned since 2022.