Join Our Team

Potential Future Openings

We are always interested to hear from talented nonprofit technology professionals. If you do not see an immediate opening that matches what you are looking for, consider submitting an application for one of our other positions. If you are a great fit, when the role becomes available we will give you a call.

Business Intelligence Analyst

In this role, you will work closely with our Data Architect and Senior Director, Technical Services to deliver analytics-focused solutions for our clients. You will be responsible for working closely with a team of Business Analysts, Technical Analysts and Client Success Managers to deliver analytics solutions and guide clients through the entire analytics lifecycle, from requirements gathering and data discovery to data modeling, visualization and ultimately implementation and ongoing maintenance.

Learn more and apply.

Client Success Manager (Salesforce)

A CSM is a client-facing, full-time salaried, intermediate-level position. In this forward-looking, proactive role, you will work with a portfolio of nonprofit organizations to meet their support, operations, growth needs, and respond to existing issues on their Salesforce instance. Ideally you become an extension of their team as a dedicated Salesforce admin with support from Craftsman’s Technical Analysts and Developers.

Learn more and apply.

Technical Analyst (Salesforce Administrator)

In this role, you will work closely with Client Success Managers (CSM) across a portfolio of nonprofit clients and their Salesforce orgs and integrated apps. You will assist in defining, interpreting, and executing near-term requirements; address real time production issues as they arise, and identify possible future enhancements. You will bring your skills at balancing workload, asking the right questions to get to the heart of a request, and ability to deploy expert solutions nimbly. In this position, you will strengthen your existing skills in developing and configuring the tools and technology at the core of our clients’ solutions.

Learn more and apply.

Compensation + Benefits

  • Full-Time, salaried staff. We are a group of nonprofit technology professionals – not a loose consortium of contractors. We provide competitive salary.
  • Healthcare, 401K + PTO. We provide excellent healthcare, match 401K contributions (fully vested) and offer 4 weeks of PTO along with 12 paid holidays (10 federal + 2 floating).
  • Employee-Owned. Our firm is employee-owned. The team participates in the governance of the firm, receive a share in profits and help us serve our clients.
  • Commitment to learning and growth. Every day we learn something new. We provide a supportive environment to build expertise and further our careers.

Our Culture

  • Work-life-balance. Our work week is typically a “hard 40.” The days are full and lively, but nights and weekends remain our own – time for families, friends and personal pursuits.
  • Commitment to diversity, equity and inclusion. Our team comes from a wide range of backgrounds. Our commitment is to create a workforce that reflects society – to live our values both inside and out.
  • We work hard but keep it light. Ours is a challenging job. We find it best to approach the work with humor and humility.
  • Strong virtual workplace. Collaboration tools, cross-functional teaming and ensuring we have time to come together are just a few of the ways we work, in-person and remotely, from Boston to Bozeman.
  • Mission-focused. Our clients rely on us to help them deliver on their missions – to provide food and shelter, to build and restore vibrant communities, to support our youth. Our expertise directly impacts the world around us.
  • Leadership and growth opportunities. Every member of the team has an opportunity for leadership through our client work. And our steady, incremental growth presents avenues within the firm.

100% Mission-Driven Clients

Our work is with organizations in nonprofit, public, and social enterprise sectors.

100% Salaried Professionals

Our staff is a team of salaried, nonprofit technology professionals.

100% Employee Ownership

Our firm is a small business that has been proudly employee-owned since 2022.