When Salesforce end users, admins, developers, architects, and nonprofit leaders come together for two days of roll-up-your-sleeves collaboration, meaningful change happens fast.
Recently, Craftsman Technology Group’s Jenna Bergquist and Karen Collins attended the Denver Community Sprint, where they joined over 65 members of the local Salesforce community to tackle eight projects across the nonprofit and education ecosystems.
What became abundantly clear: the most impactful improvements arise directly from the voices of the people who use these tools every day.
Why the Community Sprint Matters
Community Sprints create a rare space in our professional world: they are open, inclusive, and solutions-oriented.
In just two days, participants made improvements across Salesforce technology features, process documentation, accessibility, and learning resources supporting the entire Salesforce nonprofit community.
For Jenna, the highlight was joining the Nonprofit Cloud (NPC) Best Practices team, where she participated in a sub-group focused specifically on one of the ecosystem’s most nuanced areas: NPC Grantmaking.
Inside the NPC Grantmaking Best Practices Project
Alongside colleagues, clients, and Salesforce partners, Jenna contributed to a collaborative effort that welcomed every level of technical expertise. Some participants dove into complex code, others improved accessibility in flows, and many helped refine documentation—all essential pieces of the ecosystem.
The Grantmaking sub-group developed an NPC Grantmaking Overview page, designed to help organizations think through key questions before implementing the technology.
This resource aims to provide clarity, consistency, and practical guidance for teams navigating the complexities of the grantmaking lifecycle.
Reflections from the Sprint
“It is rare to experience an event where competition is tossed by the wayside, and collaboration is brought to the forefront to really dive in, harness your inner tech-nerd, and make substantive change. Beyond the technology, I walked away having met new connections that helped me to grow my knowledge, approach, and compassion in such a short time.” — Jenna Bergquist
The Sprint demonstrated the power of community-led problem solving. While there are still challenges across both the technology and the broader ecosystem, seeing individuals step outside their day-to-day roles to create real improvements was deeply meaningful.
What’s Next
The work doesn’t end here. We are energized by the momentum from this event and remain committed to supporting nonprofits leveraging Salesforce!
Craftsman Technology Group is excited to continue partnering with the Salesforce Nonprofit Community team and fellow practitioners at the Virtual Community Sprint in January 2026 and beyond.
To explore how our team can support your Salesforce or NPC Grantmaking needs, connect with our team here.
